Payment Policy

Advance Care Diagnostic Centre
Nagaon, Assam
Email: advancecaredx@gmail.com
Website: www.advancecaredx.com

Advance Care Diagnostic Centre is committed to providing transparent and secure payment options for all diagnostic services. This Payment Policy explains how payments are accepted and processed for services booked through our website or at our centre.

1. Accepted Payment Methods

Advance Care Diagnostic Centre accepts the following payment methods:

• UPI (Unified Payments Interface)

• Approved digital payment platforms

• Cash payments at the diagnostic centre (if applicable)

All online payments are processed securely through authorized payment systems.

2. Advance Payment Requirement

• Full payment may be required at the time of booking diagnostic tests or health checkup packages.

• Bookings are confirmed only after successful payment.

• Incomplete or failed transactions will not be considered confirmed appointments.

3. Pricing Policy

• All test prices are listed on our website or provided at the centre.

• Prices are subject to change without prior notice.

• Applicable taxes, if any, will be included in the final billing amount.

Advance Care Diagnostic Centre reserves the right to update service charges as needed.

4. Payment Confirmation

• After successful UPI or online payment, a confirmation message or receipt will be shared.

• Patients are advised to keep the transaction reference number for future communication.

If payment is deducted but confirmation is not received, please contact us immediately at advancecaredx@gmail.com.

5. Failed or Duplicate Transactions

In case of:

• Failed payment

• Duplicate payment

• Technical payment errors

Patients should notify Advance Care Diagnostic Centre with transaction details. The issue will be reviewed, and if applicable, the refund will be processed as per our Refund & Cancellation Policy.

6. Refund Decision Authority

All decisions related to payment disputes, refund approvals, or transaction issues will be taken by Advance Care Diagnostic Centre. The decision of the management will be final.

7. Security of Transactions

We take reasonable measures to ensure secure online payments. However, Advance Care Diagnostic Centre is not responsible for issues arising from:

• Internet connectivity problems

• Bank server delays

• Third-party payment gateway errors

8. Contact Information

For payment-related queries, please contact:

Advance Care Diagnostic Centre
Nagaon, Assam
Email: advancecaredx@gmail.com
Website: www.advancecaredx.com
Jurisdiction: Guwahati, Assam